Description: When trying to download a video in 1080p, the video does not complete the process of converting to an MP4 file which prevents the video from being downloaded.
Scope: Only 1080p downloads are impacted.
Workaround: Download video in either 360p or 720p.
Solution: We believe that this issue has been resolved as of 6:30 pm EST. If you continue to experience issues, please reach out to firstname.lastname@example.org