Imported Image Appears in Black and White

Date:  11/18/16

Description: Imported images that are in the CMYK color model, appear as black and white (rather than in color) when you use the new HTML5 beta option to preview, play or download a video, as shown below.

Scope: All imported images that use the CMYK color model

Workaround: Convert the image to a RGB color model.

- You can do this online at:

- Or, in Photoshop:

Solution: We are aware of the issue and working on a fix, with no estimated resolution date at this time.

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