What does a gray or white circle with a white exclamation point mean?

Flash Crashing

The white background with a gray circle and exclamation point are typically a result of lack of available system resources to play a flash file.  The grey exclamation point was implemented as a warning when flash shuts itself down to conserve browser resources.  




Please try the troubleshooting tips below: 


  • Increase resources allocated to flash here: https://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html
  • See image below for suggested settings: 

  • Close other applications running in the background
  • Reload your browser’s page
  • Enable/Disable Hardware Acceleration
  • Clear your browser cache
  • Restart your computer
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